Against The Hype

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SIFF 2011: SISTIC Ticket-buying Troubles

September 02, 2011 By: Colin Low Category: Announcements

I just bought tickets to eight of the 11 shows that I’m planning to watch at this year’s Singapore International Film Festival! A heads-up to other buyers:

Potentially unavailable tickets
For some reason, Jang Hun’s Secret Reunion, François Ozon’s Potiche and Heiward Mak’s beside(s,) happiness are not available for booking through SISTIC at the moment. I’m not sure what’s going on here, and what other showings might also be unavailable, but this unpredictability makes ticket-buying rather inconvenient.

Misleading “bundle discount” [REDACTED: See comment below]
On the SIFF Ticketing page, it mentions a bundle discount in which you can “purchase 10 tickets in a single receipt to enjoy a 10% discount”. But according to the SISTIC ticketing agent from whom I bought my tickets, this only applies if you’re buying 10 tickets to the same screening. This would make the wording on that discount far too misleading, unless I’ve been misinformed. (It made no difference to me, since I’m still a student, but it would certainly be an annoyance to others.)

1 Comments to “SIFF 2011: SISTIC Ticket-buying Troubles”

  1. Hi Colin,

    Our apologies for your problems in booking your SIFF tickets. We have been working with SIFF to sort those issues out and now have everything running smoothly.

    Please do also note that the 10% discount applies to any purchase of ten or more tickets. We have alerted all of our agents to correct that information.

    Do let us know if there is anything else that we can assist you with for SIFF.

    Thank you.
    Customer Service Pte Ltd


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